Handover / Walkthrough

Dealer powers up the central panel and explains every button, indicator, gauge, beep and warning LED

Walk every interior light circuit, dimmer and three-way switch; locate the master habitation isolator

Read fresh / grey / black tank gauges and leisure+starter battery voltage; explain resistive-sensor drift

Start Truma Combi from CP plus / iNET in gas, electric and mixed modes; set thermostat; show reset path

Show E517H / E516H ignition fault and how to clear; locate heater fuses

If Truma Combi D (diesel): start sequence, fuel-line priming, expected cold-start behaviour

Locate FrostControl valve (yellow lever); explain auto-dump below ~3 °C and 7 °C re-arm

If Alde: boiler power, room thermostat, hot-water priority, radiator bleed, expansion-tank level

If Alde: show glycol change date sticker; explain Alde-trained technician requirement (G11 2 yr / Premium 5 yr)

If Webasto/Eberspächer diesel air heater: cold-start, fuel pump tick, exhaust at startup

Set a daily schedule and night setback on the heating panel

Fill boiler, prove gas + 230V mixed mode, mixer-tap temperature

Open FrostControl / safety drain valve(s); open all taps to centre; verify water flow out underneath

Close drain, fill fresh tank, run pump, vent taps hot then cold, only then re-energise boiler

Open fill cap, identify the key, show overflow path

Locate the inline filter cartridge and note replacement interval

Identify pump type, inline switch / pressure switch, fuse location

Show propylene-glycol pink RV antifreeze; warning NOT to use automotive ethylene glycol; demonstrate boiler bypass

Physically point to every under-floor drain plug and tank valve

Open/close grey drain handle; show approved disposal point usage

If a heated grey tank is fitted: switch on, explain leisure vs 230V draw, thermostat behaviour

Frozen waste pipes burst.

Dealer states resistive sensors will drift; teach Calgon/dish-soap cleaning routine

Open external service hatch, release cassette, wheel out, press vent button while pouring

Aqua Kem Blue/Green in cassette, Aqua Rinse Plus in flush tank

Apply Thetford seal lubricant; demonstrate blade slide

Locate exterior vent grille and cleaning interval

Only Thetford-approved bowl cleaner; no domestic bleach

Switch through 12V / 230V / gas manually; explain 12V only runs while engine/D+ is live

If AES fitted: show 230V → 12V → gas priority and low-voltage cutout behaviour

Engage the travel-lock on the fridge door; show winter cover for vent grille

Absorption fridge degrades above ~1500 m on gas and in extreme heat

Close cylinder valve, disconnect pigtail (left-hand thread on UK propane), seat new bottle, leak test

Identify regulator type, test point, 10-year replacement interval

Show dedicated isolator valve for every appliance (EN 1949)

Test LPG alarm vs CO alarm — different tones, different mounting heights

Point to through-floor drain holes; confirm not blocked

Receive current Gas Safety / G607 certificate dated within ~3 months of handover

Connect 230V hook-up; use neon polarity tester; demonstrate reverse-polarity adapter

Press the RCD test button; confirm trip and reset

Open every consumer unit, fuse panel and hidden inline fuses (solar, fridge, pump); locate spare fuse pack

Show leisure vs starter battery split, jump-start function, low-voltage cutoff

Flat starter on a wild-camping morning.

Confirm leisure battery type (AGM / lead acid / lithium) and matching charger setting

Show PV input, battery voltage, daily Ah on the solar controller; explain absorption/float

If inverter fitted: which sockets it feeds, surge limits, auto-shutdown

Locate battery master / habitation isolator; explain effect (does it kill alarm? clock? immobiliser?)

Show any cab/aux battery for parked-up appliances; charging behaviour from alternator on drive

If hydraulic (E&P, AL-KO HY4): auto-level button, handbrake interlock, alarm if handbrake released with jacks deployed

Driving off with a jack down rips it from the chassis.

If air suspension: manual level controller, ride-height limits, garage-mode lower

Show manual ramp stacking technique for tilted pitches

Cab handover walk: habitation deadlock, cab/cab-hab connect doors, mirror adjustment, dash cluster lights

Camera image, sensor zones, blind spots peculiar to coachbuilt overhangs

AdBlue filler location, warning sequence (amber ≈ 1500 miles / red = no restart), how to top up without spilling

Dealer affixes vehicle height + MTPLM card to the dashboard

Low bridges, ferry decks.

Cab cruise control behaviour and ESC behaviour with long rear overhang

Crank or motor the wind-out / cassette awning; check locking arms

Retract before Force 5–6 wind, at night, or when leaving unattended

Demonstrate tie-down kit: hook into fascia slot, route under fabric, peg to ground

On motorised awnings, hex-key override slot for power loss

Roof aerial wind-up, signal-finder, store before driving

Satellite dome / dish power-up, finder app, manual nudge

Router / 4G/5G modem SIM slot, admin password, antenna mounts

Max kg (rack and per bike), locking key, swing-down, e-bike compatibility

Rated tie-down rings, max payload sticker inside garage, heated-garage thermostat if fitted

All garage-door key positions, seal condition

Dealer physically converts every sleeping configuration

Deploy support / centre legs; warn of damage if slept on without them

Drop-down / electric bed: anti-trap sensors, manual override, max load

Levelling requirement, switch sequence, slow-stop behaviour

Slide-seal lubricant product and inspection interval

Where the manual override for the slide motor is

Smoke alarm test (BS EN 14604 / NCC Grade D1 LD2, ≥300 mm from light fittings)

BS EN 50291 Type B CO alarm, 1–3 m horizontal from fuel-burning appliance

LPG alarm test; low-level installation (LPG heavier than air)

BS EN 3 extinguisher present, gauge green, expiry/refill, bracket secure

Fire blanket within easy reach of kitchen

Operate emergency-egress rooflight; ensure nothing blocks it

Locate first-aid kit (check expiry), warning triangle, hi-vis vests

Dealer points to manufacturer plate; record MIRO, MTPLM, max axle load

Receive original Certificate of Conformity (COC)

V5C / Fahrzeugbrief in new keeper's name; MOT/DOE/TÜV if used

Receive Gas Safety / G607 certificate dated within ~3 months

Receive 230V system test certificate / EICR where required

Stamped service book — base vehicle and habitation; NCC Approved Workshop Scheme requirement for damp warranty

Owner's pack + separate manuals for heater, fridge, toilet, alarm, awning, levelling, satellite

Hand over and label: habitation door, cab keys (x2), fuel cap, AdBlue cap, gas locker, service lockers, garage, bike rack, AdBlue tank cap. Photograph the bunch.

Structural, body-shell, damp, appliance warranties: how/where to claim, named dealer contact

Confirm free first habitation service voucher: date window, scope

Receive a written list of any recall campaigns completed (base vehicle and habitation)

Aftersales phone number, mobile habitation engineer, breakdown contact

Mains EHU lead, 25 m, 3-core 2.5 mm² with CEE 16 A plug & socket

Reverse-polarity adapter / CEE-to-Schuko adapter

3-LED neon polarity tester

Food-grade fresh-water hose, condition checked

Waste-water hose + dump-station adapter

Correct propane/butane/DIN pigtail(s) + bottle spanner

Pair of levelling ramps + spirit level

At least one pair of anti-roll wheel chocks

Spare wheel (if fitted) inflated & in date; jack engages jacking point; brace fits

Locking wheel-nut key + storage location agreed

AdBlue tank topped up above warning level; 10 L canister if dealer supplies

If gas bottles are included in the sale: number, size, full/empty state — photograph

Toilet chemicals starter pack — Aqua Kem Blue + Aqua Rinse Plus

Spare 12 V bulbs and assorted blade fuses

Vehicle handed over with all fluids topped up: oil, screenwash, coolant; fuel tank min half-full

Receive signed PDI damp-meter readings on all walls

Walk around bodywork and glazing with dealer; photograph every panel; log any scratch/chip BEFORE signing

Read DOT code on every tyre including spare; confirm cold pressures

Receive dealer's PDI sign-off sheet and counter-sign

Tick every accessory listed in the order form against what is actually present BEFORE signing acceptance